September 25, 2012
Staff from Off-Campus Adult Programs Office
Carousel Design with Questions
June Sangapore & Jeremiah Coffey
7 Participants
1. What aspects of our college culture hinder us from moving forward?
Top Responses
2. What could Albertus do better? What is holding the College back from achieving this goal? Top Responses
3. What will make Albertus relevant ten years from now? Top Responses
All Responses (Raw Data. Note: Each Asterisk (*) represents a checkmark showing agreement by others in the group)
1. What aspects of our college culture hinder us from moving forward? · Employees don’t get to know one another/other departments – more campus wide orientation *** · Marketing strategy * · College is destination for employees/not just a steppingstone** · We sometime appear to be separate parts of the school instead of one · Nothing ever looks new in the hallways – Same art bulletin board has been displayed in AH for over a year* · Monetary investment*
2. What could Albertus do better? What is holding the College back from achieving this goal? · Financial Aid** · Customer service across campus training**** · Admission standards* · Process improvement-clarity*** · Teacher surveys from students must be monitored (main campus) · Create more concrete retention systems with defined follow-up and referral resources · Negative comments from disgruntled students who left the program because of financial or other reasons
3. What will make Albertus relevant ten years from now? · Expand sport choices* · Employers input · Help all campuses feel connected to main campus* · Find aspects that set us apart/make us different and build on that* · Bank on campus* · Coffee shop on campus increase hours |
The Process: A Five-Phase Model > 2. Data Gathering and Engagement > Interviews and Questionnaires >