Undergraduate Library Users

October 10, 2012
Undergraduate Library Users
Carousel Design: Strengths, Weaknesses, Opportunities, Threats (SWOT) 
Mitch Oliver and Anne Lenney-Panagrossi 
11 Participants

*Bullet points are listed in order of priority / Top 4 in each area had significantly more check marks


  • Brilliant Professors
  • Small Campus / easy to navigate
  • Student  / Teacher communication
  • Campus computers always accessible
  • Peer involvement / Writing Center
  • Open minded professors
  • Sense of community among students
  • Location near parks / downtown New Haven
  • Good mix of courses

  • Easy to meet people (small atmosphere)
  • Workstudy opportunities and chances to earn money while in school
  • Atmosphere to develop work ethic & network for future job opportunities
  • Opportunities to start clubs and interests from ground zero
  • Individuality
  • Becoming staff after graduation
  • Flexible major programs

  • Security – open campus – don’t feel safe (This was referred to as a Big Weakness)
  • Financial Aid office / Business Office / Registrar do not communicate (causes many frustrating  issues for students)
  • Parking
  • Not a lot of activities or fun things to do
  • Mailroom closes too early
  • Café food lacks healthy choices
  • Lack of study abroad opportunities

  • Price of tuition too high (fear of not being able to afford increasing costs). Students feared they would not be able to afford the cost of four years
  • Limited security and nearby neighborhood pose threats to campus safety
  • Quality of dining hall food and hours (students stated that the weakness of the dining hall affects student life and they wouldn’t speak highly of it to future students.
  • Lack of quality & quantity of student activities (students believed this lack would affect their retention as they said there is not much to do on campus)
  • Limited Residence Hall space
  • Old outdated residence halls – Falling behind other College’s upgrades
  • Nurse / health care – Lack of availability was a concern

Return to SWOT Page